ZebPay Crypto Exchange Review: Is It Right for You in 2026?

When you're looking for a crypto exchange in India, ZebPay keeps popping up. It’s been around since 2014, long before most people even knew what Bitcoin was. But if you're outside India - or even if you're just trying to trade more than just Bitcoin and a few altcoins - you might be wondering: is ZebPay still worth it in 2026?

What ZebPay Actually Offers

ZebPay isn’t trying to be Binance. It doesn’t have 350+ coins, 125x leverage, or copy trading. Instead, it focuses on one thing: making crypto easy for Indian users. If you're in India, ZebPay lets you deposit rupees instantly via UPI, up to ₹1,00,000 at a time. No waiting. No paperwork delays. Just scan, send, and buy Bitcoin or Ethereum within seconds. That’s the real advantage.

For international users, things get messy. ZebPay claims to serve 162 countries, but if you're not in India, you’re stuck with just six cryptocurrencies: Bitcoin, Ethereum, Litecoin, Ripple, Bitcoin Cash, and Cardano. That’s it. No Solana, no Polygon, no Dogecoin. If you want to trade anything beyond those, you’ll need another exchange.

Fees: Transparent or Hidden?

ZebPay says it charges no fees on deposits or withdrawals in INR, EUR, or AUD. That’s true. But here’s where it gets tricky. The spread - the difference between buy and sell prices - is often wide. One user reported a ₹12 gap on a ₹200 coin. That’s a 6% loss before the trade even executes. That’s not a fee. It’s a hidden cost built into the price.

For spot trading, ZebPay charges 0.15% to 0.25%. Futures trading has the same rate, but with up to 50x leverage - only for INR pairs. That’s risky. Most beginners don’t understand leverage. You can lose your entire deposit in minutes if the market moves against you. And there’s no trailing stop, no limit on order duration beyond 61 days. If you’re used to advanced tools on Binance or Kraken, you’ll feel like you’re using a calculator when everyone else has a supercomputer.

Security: Cold Storage, But Not Perfect

ZebPay stores 98% of its users’ funds in cold wallets. That’s good. Industry standard is 95%. They use multi-layer encryption and internal controls. That’s solid. But here’s the problem: no two-factor authentication (2FA) for web logins. Only mobile apps support 2FA. And no Face ID. Just a PIN. If someone steals your phone, they can access your wallet. Competitors like Coinbase and Kraken offer biometric login, hardware key support, and email alerts for every login. ZebPay doesn’t.

Also, ZebPay isn’t regulated in the U.S. or Europe. It’s registered in India, but India’s crypto rules are still evolving. The government taxes crypto gains at 30% and takes 1% TDS on every trade. ZebPay does auto-generate tax reports - that’s helpful. But if the Indian government decides to shut down exchanges like it did with Paytm Crypto, you’re at risk.

Mobile App: Good for Beginners, Crashes Under Pressure

The Android app has a 4.3-star rating from over 10,000 reviews. Most users say it’s simple, clean, and fast. Perfect for buying Bitcoin on the go. But Apple users aren’t happy. The iOS app gets 2.8 stars. Complaints? Slow loading, crashes during price spikes, and confusing navigation. One user said, “It feels like the app was designed for a 2018 phone.”

When Bitcoin jumps 10% in a day, ZebPay’s servers strain. Orders take longer to fill. Charts lag. Withdrawals that should be instant take 2-3 days. Reddit threads from r/CryptoIndia are full of people complaining about delayed INR withdrawals. ZebPay says it’s “processing quickly,” but users report waiting up to five business days. That’s not acceptable for a platform that markets itself as “instant.”

Customer Support: Slow When You Need It Most

Support is only available via email and in-app chat. No live chat. No phone number. Response time? 12-24 hours on normal days. During a market crash? Up to 72 hours. That’s dangerous. If your position is underwater and you need to exit fast, waiting three days for help means you could lose everything.

Verification takes 24-48 hours. Indian users need Aadhaar. Everyone else needs a passport and proof of address. That’s standard. But if your documents are rejected, there’s no clear way to appeal. You just wait and resubmit.

Who Is ZebPay For?

ZebPay is not for everyone. It’s not for U.S. traders - no USD support. It’s not for serious traders who want advanced tools. It’s not for people who want to trade 100+ coins.

But if you’re in India and you want to buy Bitcoin or Ethereum with your UPI app - and you don’t care about altcoins or leverage - ZebPay is one of the easiest options. The interface is clean. The tax reporting works. The UPI integration is flawless.

If you’re an Indian retail investor with less than ₹50,000 to trade per month, ZebPay works. It’s reliable for basic use. It’s not flashy. It’s not the cheapest. But it gets the job done.

Who Should Avoid ZebPay?

Avoid ZebPay if:

• You’re outside India and want to trade more than 6 coins
• You need USD deposits or withdrawals
• You use advanced order types like trailing stops or OCO
• You want 2FA on web login or Face ID access
• You’re trading over ₹1,00,000 per week - withdrawal delays will frustrate you
• You’re looking for staking, yield farming, or copy trading

For international users, better options exist: Binance for low fees and 350+ coins, Kraken for security and regulation, or Coinbase for simplicity. For Indian users, WazirX offers more coins and P2P trading. CoinDCX has better customer service.

The Bottom Line

ZebPay is a niche platform. It’s not failing. It’s just not trying to be everything. It’s built for one market: India. And in that market, it’s still one of the most trusted names. But if you’re not in India, or if you want more than basic trading, you’re better off elsewhere.

The future? ZebPay says it’s adding USD pairs by Q3 2026. If that happens, things could change. But right now, it’s a local hero with global limitations.